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Fix QuickBooks Error 6189, 816: While you Try to Open a Company

Whenever you try to concentrate on your proceedings in QuickBooks software, some or the other thing hinder the smooth process. In this piece of writing, we will be discussing one of those things, which includes QuickBooks error 6189, 816. Well, this is a pretty common thing, that might appear when you try to access the company file from a network device in a multi-user mode. It is basically a run time error that you might bump into when trying to use the QuickBooks company file. You might see an error message appearing on your system screen which will be stated as

An error occurred when QuickBooks tried to access the company file”. 

QuickBooks Error Message 6189 Screenshot

The QuickBooks error code 6189, 816 further indicates any sort of issue with the multi-user network and not with the accounting data. Get a better grip on such an error by reading this piece of writing fully. Or you can also consult our tech geeks for any further technical assistance. 

What instigates QuickBooks error 6189, 816?

The following can be the instigators to QuickBooks error code 6189, 816. Let us explore one by one:

    • Just in case another client signed in to the company file in single-user mode.
    • Issues with QuickBooks registry values in windows registry. 
    • Damaged QuickBooks components. 
    • Also, in case the company file on a network computer is in use by a program or a process. 
    • Damaged network data source file on the QuickBooks server or host system. 
    • Just in case there are accessibility issues with the company file or folder on the QuickBooks host system. 
  • Another reason can be if you mistakenly deleted the important drivers from the system needed for running QuickBooks.

Methods to resolve QuickBooks error 6189

You can try and rectify the QuickBooks error 6189, 816 using the below methods and steps:

Method 1: Run QuickBooks database server manager 

QuickBooks Database Server Manager QBDSM Screenshot

  • You need to first choose the network issues 
  • Go for QuickBooks database server manager, where you will be asked to install the QuickBooks software on the server, in case you haven’t already 
  • In QuickBooks database server manager, select the start scan option, if you are able to spot the company file. Or else browse to the location and hit the start scan option.
  • In this particular step, the QuickBooks database server manager will fix the firewall permissions. You would only have to hit close when the process finishes. 
  • Last but not the least open QuickBooks

Method 2: Restarting the systems and the servers 

You can reboot the system and the servers, so as to tackle out the issue. The steps to be performed in here are:

  • Reboot the server system. 
  • Look where the company file is hosted. QuickBooks enterprise hosting users can consult a professional for restarting. 
  • Reboot the workstations
  • Open QuickBooks desktop on the server system and then open QuickBooks on each of the workstations.

Method 3: Move the company files to the local drive 

Well, if the first two methods didn’t work for you, then you need to move the company file to the local hard drive, if the error continues, and also if the company file is stored on a removable drive or online. Moreover, you can restore QuickBooks files, on the server system’s hard drive. Avoid storing the files on removable drives, simply for the reason that they aren’t designed in a way to run QuickBooks or multi-user networks. 

Method 4: Run Quick fix my program from the QuickBooks tool hub 

Step 1: Download and install the QuickBooks tools hub 

QuickBooks Tool Hub Icon

  • Close the QuickBooks software 
  • Download the QuickBooks tools hub file and save it 
  • Open the file downloaded 
  • Carry out the prompts to install and agree to the terms and conditions 
  • Double click the icon on the Windows desktop 

Step 2: Run Quick fix my program

  • Open the QuickBooks tool hub and then select program problems 
  • Select quick fix my program 

Program Problems Tab in Tool Hub Image

  • Start the QuickBooks desktop and open the data file 


Chucking off QuickBooks error code 6189, 816 can be a little easy, once the above-stated steps are performed fully. However, as always, for any queries, comments, or concerns, call us immediately at 1-800-615-2347. Our QuickBooks error support team will be happy to help you!

Devil Devis

Devil Devis is a Certified Public Accountant as well as an employee tax department head for Axpert Advisors a full-service accounting and booking and tax practice Private equity audit firm in the United States.
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