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Computers and Technology

Eliminate Kodak Printer Error Code 3802 in Easy Steps

Scanning error is one of the worst issues for the Kodak Printer users. At times, it fails to work suitably and you get stuck with a sudden error message saying “Kodak printer error code 3802”. It decreases the scanning speed as well as being responsible for generating bad quality hardcopies.

Even the printer stops responding after a certain period of time and stops working as well. However, we are going to discuss the effective solutions in this article to overcome this situation in a hassle-free manner.

Significant Causes for Kodak Printer Error Code 3802

 Few of the common factors become critical and create the Kodak printer issue very often. Moreover, it hinders the entire scanning procedure and shows the error message – “Kodak printer error code 3802”.

  • Outdated Kodak Printer Driver leads to the Kodak Printer error and prevents the scanning procedure.
  • Cable connection error and the network connection issue both are liable for this printer flaw.
  • The Kodak printer error arises because of printhead problems and obsolete firmware.
  • Motherboard issue is another hurdle which is one of the critical factors behind the Kodak printer issue.
  • Availability of clogs and debris, dust,etc inside the printhead and the cartridge are another cause for Kodak printer error code 3802.

How do I Fix Kodak Printer Error Code 3802:

There are lots of techniques to troubleshoot Kodak printer errors effectively. Here, we are going to converse about some of the effective steps to overcome this critical error. So, you can try out those possible solutions to tackle this severe issue immediately.

 Solution 1: Upgrade the Printer Driver

  1. Enter “devicemgr” in the Cortana search box and open the Device Manager window by clicking the Enter key from the keyboard.
  2. Then, find the Printers and Devices option from the list of available hardware devices on the Device Manager window.
  3. Subsequently, expand the Printers & Devices and select the Kodak Printer. In the case of multiple printers, select the correct model number.
  4. To proceed, right-click on the Printer Driver and choose the option Update Driver from the pop-up menu.
  5. Confirm the driver upgrade procedure by clicking the YES button from the confirmation box. It will begin to run automatically and take a couple of minutes to complete the Printer Driver installation process.
  6. When done, click the Finish button and shut the installation window. Ultimately, try to connect the printer to the computer and check the Kodak printer error code 3802 after restarting it.

Method 2: Check the Printer Status

  1. Enter “control” in the search box and click the Control Panel option.
  2. After opening the Control Panel window, select the program entitled Devices & Printers.
  3. Double-click on it and scroll down if multiple printer devices are connected to your computer.
  4. Now, check whether the printer is online or not. If it shows the status as “Offline”, then click on it to enable it.
  5. Subsequently, click the ready option instantly and click the online printer menu to keep the device enabled.
  6. Wait until the entire procedure is done and restart the computer as well as the Kodak printer to avoid the scanning error.

Method 3: Clean and Reinstall the Printhead 

  1. First of all, open the printer doors and access the printer head of the Kodak printer.
  2. Now, remove the cartridges and separate the printhead gently from the printer.
  3. Clean both the ink cartridges and the printhead with the help of a non-corrosive chemical solution. Thus, damp a cotton ball in this solution, then wipe it off with a clean and dry piece of cloth.
  4. Now, install the cartridges and the printer heads to their suitable positions. After that, reboot the printer.
  5. Ultimately, try to take a printout and check whether the Kodak printer error code 3802 persists or not.

Method 4: Update the Kodak Printer Firmware 

  1. First of all, connect the Kodak printer to the Windows PC and get the internet connection.
  2. Now, double-click on the browser to open it. After that, enter the Kodak printer official URL in the address bar and click the Search button.
  3. After opening the website, enter the Kodak model in the relevant text box and press the Enter key to get a compatible version of the Kodak Printer firmware.
  4. Subsequently, Click the Download button and save the downloaded folder on the desktop.
  5. Then, shut the window and double-tap on the new folder. Click on the Kodak Printer installer file and wait until it runs effectively.
  6. Follow the on-screen commands from the printer firmware wizard window.
  7. After installing the printer firmware, restart the Kodak printer as well as the Windows 10 PC successfully.
  8. Ultimately, try to connect the printer to the device and check whether the scanning issue got resolved or not.

Method 5: Reboot the Printer

If the Firmware is updated, then try the following steps to get rid of the 3802 error effectively.

  • Disconnect the entire cables and wires connected to the device and printer.
  • Then, wait for 60-90 seconds and connect the entire connectors to the printer as well as the device.
  • Subsequently, press the ON/OFF button and restart the printer again in Normal mode. Then, reboot the system and connect it to the scanner to confirm whether the printer is working suitably or not.

Method 6: Reset the Printer

  • Initially, disconnect the connectors, cables from the printer as well as from the power outlet.
  • Subsequently, wait for a few minutes and press the Reset button from the back of the Kodak printer and hold it until the indicator light is shown on the printer screen.
  • Now, connect the printer to the device via cables and also connect them to the power outlet.
  • Lastly, try to print and check whether the Kodak printer error code 3802 arises on the screen or not.

Method 7: Clean the Mechanic Pad

  • Confirm that the printer is turned off and separate it from the power outlet.
  • Then, drop the sheets of the Kodak printer and then clean the scouring pads. The device must be in sleep mode until this cleaning procedure is done.
  • Next, connect the entire cables to connect the Kodak printer to the device and the power socket.
  • Ultimately, wait for a few seconds and turn it on by pressing the Restart button and restart the system.

Points to Consider

 You should verify the USB connection whether the cable which is used to connect the device to the Kodak printer is defective or not. If any issue arises, then replace it with a new one as soon as possible.

Besides this, confirm that the USB port is not damaged and if it creates a problem, repair it Instantly to resolve this annoying issue.

In the case of a wireless printer, you should check the Wi-Fi signal first. If the signal drops on a regular basis or shows a weak signal, then consult the ISP to resolve the network issue.

In the case of the router issue, press the Reset key from the back of the router and do the factory settings to avoid the internet connection issue quickly.


 In the above article, we have discussed the effective solutions to eradicate the Kodak printer error code 3802. Furthermore, it helps to increase the scanner performance as well as speed up the printer. We have tried to analyze the major issues behind this annoying error. Here, we have discussed the possible symptoms which help you to avoid the issue at the very initial stage of the problem. Thus, we wish this content will be beneficial for the Kodak Printer users to overcome the scanning issue effectively. In case of any kind of assistance, simply consult Kodak experts at Uspcsolutions so as to get best guidance to get rid of this issue.

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