Over 1.5 million users trusted AOL for their email service needs and took advantage of the wide range of generous features. However, errors in AOL are not a new thing, users encounter issues that halt the accessing of their accounts. But one of the strange issues is AOL won’t let me reset my password. Whenever you try to reset your password a warning message appears on the screen.
It could be caused due to several factors and if you are also facing this issue, the good news is, that you can fix this. Yes, the solutions we provide in this article will fix the issue easily. Hence, let’s dive deeper into the post.
Why am I Unable to Reset the Password?
Let’s get aware of why this issue occurs in the first place. Well, the reasons could be many but the exact cause is unable to be found, so we have mention a few of the causes that may have triggered the issue.
- You are signing in from the different web browser.
- Cookies and cache files are corrupt.
- You have entered the wrong information during the process.
- You have attempted the password reset process too many times .
- The browser you are using is not compatible or supports HTML5
Fix the “Reset Your Password” Issue
Let’s move to the solutions that will fix AOL can’t recover the account online issue smoothly.
Pay Attention to Browser Settings
AOL mail supports the HTML5 technology for email services and if you are resetting passwords on a browser that doesn’t support the HTML5, this problem is most likely to happen. So, to fix this scenario, you need to look at the settings of your current web browser. You need to visit the Manage My Account page on AOL mail and click on the change account settings.
Now you will be able to see Browser Configuration under the Advanced settings option. Press the link and you will see the list of installed browsers on your device that allow the HTML5 settings. It is suggest to use Google Chrome and Mozilla Firefox because both of them supported the HyperText Markup Language 5.
Clear Browser Cookies and Cache
Browser cookies and cache store data about websites we browse on day to day life, which supports browsers to open those pages quickly. However, sometimes browser cookies and cache files get corrupt and hinder the process of resetting forgot AOL passwords. Well, the simplest method to clean all the cookies and cache files from the browser is mention under, have a look.
You can use the keyboard shortcut Ctrl+Shift+Delete (Windows) or Command+Shift+Delete (Mac).
This will open the location and from there you can delete cookies, cached images, downloaded files, etc.
How to Reset Password of AOL Mail?
Follow the underneath steps to reset the password:
- Go to AOL Sign-in Helper.
- Enter your Username and click on Next.
- From the next window, click on forgot password.
- Now you will be move to AOL password manager, where you will get three ways to reset the password.
- Reset the AOL password using the phone number.
- Reset AOL password using recovery questions.
- Change AOL password using the email address.
- Choose any one of them and follow the on-screen instruction and then you will get the verification code on the chosen method, put that code and click on Next.
- Type a new password multiple times and press the Reset password option.
That’s it, your password will be set and now you can access your AOL account again. These fixes work most of the time and you can rely on these methods if you want a place where you can get the solution tips and blogs that describe the AOL issues in a detailed manner, it is suggest to visit Emailspedia.com website.
See also – https://econarticle.com/how-to-resolve-aol-mail-not-working-issues/
