Food delivery apps seem to be becoming more popular. The top food delivery apps simplify the ordering process and delivery for patrons. In addition, they allow restaurant owners to order online and deliver their food, which helps manage their growth and ensure success.
Online ordering allows customers to access your menus and place orders using their favorite devices. Customers can place 6 of 10 digital orders through mobile apps. Which can help your restaurant expand its target market?
- Toast TakeOut
- Uber Eats
- DoorDash
- ChowNow
- Grub Hub
- Caviar
- Seamless
- Postmates
- Delivery.com
- ASAP Deliver Dudes, Waitr & BiteSquad
To make your life easier as a restaurant manager, We’ve listed the advantages and disadvantages of various delivery services.
How to Choose the best food delivery app
There are some aspects to think about when it comes to delivery options as a restaurant’s owner.
Consider what other stores and restaurants you’ll need to compete within the market of delivery apps. These big enterprise apps bring lots of downloads and prospective customers. However, they also put your restaurant up against several other eateries.
Certain delivery services also provide access to drivers’ networks to take some work off the restaurant’s shoulders. However, many services charge commissions for orders to reimburse their drivers. Solutions that allow your restaurant to employ and manage drivers for delivery without commissions are an alternative.
As you can see, delivery apps come with advantages and disadvantages. Determining what you want from a delivery service will allow you to select one best suited to your budget, location, and business model.
Let’s examine the advantages and disadvantages of the most effective food delivery services for 2023.
Toast TakeOut
Toast TakeOut is a mobile-based ordering platform that allows restaurant owners to control their profit and customer relationships by allowing customers to place orders for delivery or pickup directly from the restaurant and commission free. It’s a game changer in the business delivery app market. It has various delivery services designed by restaurant owners, specifically for restaurant owners.
Pros:
- It seamlessly integrates with the Toast point of sale systems, removing your staff from handling orders over the phone or using an app separate from the Toast system.
- The ability to access thousands of guests while also offering access to regulars who have been returning with ease of reordering with their access.
- Controls online orders during high volumes by throttling them to prevent the kitchen from becoming overwhelmed.
- Directly connects with customers through the Toast TakeOut application.
- Delivers orders to customers on time through Toast delivery(or using your own drivers).
Cons:
- The app needs to be improved in its ability to incorporate the restaurant’s branding compared to a white-label app.
Pricing:
There are no commissions to pay with Toast TakeOut. Your customers can order their favorites at no cost to them or you. The cost for the delivery option is included with the restaurant’s monthly subscription to Toast POS Systems.
UberEats
Uber Eats offers a broad range of delivery options. Their partnerships with high value with their marketplace make the app an incentive option.
Pros:
- One of the biggest and most reliable networks of delivery drivers.
- Uber’s huge customer base.
- Marketing tools that allow you to connect with your customers through the online marketplace.
Cons:
- If you do not integrate the restaurant’s POS system, taking and fulfilling orders will add to the load on the staff of your restaurant, which increases the possibility of making incorrect orders because of an error in input or a missed order in an influx.
- Uber Eats places restaurants on the same level as their top-quality partner, which makes it difficult for smaller eateries to get noticed.
Pricing:
The cost for Uber Eats will vary based on the options you select in your business. It is generally accepted that UberEats offers restaurants commissions of between 15% and 30% for each delivery and 6% on pickup orders.
Postmates
Postmates is one of the most popular apps available to customers in certain geographical areas. Although the Postmates app remains independently operated and has a dedicated client number, Uber Eats now owns and manages the service.
Pros:
- All the benefits offered by UberEats with a smaller market with access to their delivery drivers.
- Customers who are Postmates members have an exclusive benefit structure.
- A strong brand name is recognized in certain cities due to longer delivery times.
Cons:
- Postmates has only brand recognition in certain areas.
- The competition is fierce with the huge market of Uber Eats restaurants. They are also able to access Postmates. Postmates Marketplace for apps.
Pricing:
Restaurants looking to collaborate with Postmates must sign up with Uber Eats. Their pricing is the same. Uber Eats offers restaurants a commission of 15 percent to 30% for each delivery and 6% on pickup orders.
Doordash
DoorDash collaborates with food establishments, grocery stores, bars, and retailers to offer their customers efficient delivery options.
Pros:
- Provides a variety of options for all types of restaurants.
- Their vast staff comprised of Dashers is a group of reliable drivers for delivery.
- Integrations with certain Point of Sale systems to allow simple order fulfillment.
Cons:
- The DoorDash marketplace places restaurants against supermarkets and other food companies, not just restaurants.
Pricing:
There is a base price for each service tier DoorDash provides. Only the premium tier can provide free delivery—the other tiers charge between 15% and 30 commissions on deliveries and 6% for pickup orders.
Caviar
Caviar is a DoorDash partner and boasts delivery of “the most delicious local cuisine” in the “coolest places.”
Pros:
- The exclusive and distinctive branding lets restaurants shine in the bustling DoorDash market.
- Ideal for restaurants with several locations within cities with large populations.
- Access to DoorDash’s trusted network of delivery drivers.
Cons:
- I am not benefiting from DoorDash’s vast user base or the latest marketing tools.
- The app is available only exclusively to DoorDash partners.
Pricing:
Restaurants looking to join together with Caviar must also join with DoorDash, and the pricing scale is the same. DoorDash is charged 15% to 30% commission on delivery and 6% for pickup orders placed through their apps.
ChowNow
ChowNow provides a distinct range of delivery services for restaurant proprietors. The company’s Direct and Marketplace products are ideal for establishments that cater to local communities.
Pros:
- Connects restaurants with a network of drivers for delivery.
- There is no interference between your brand and the user with your customized websites and apps.
- There are a variety of marketing tools that can assist you in spreading awareness of your brand.
- Integrates with the restaurant’s POS system.
Cons:
- It places greater responsibility on the restaurant’s owner to promote its brand.
- The range of delivery and areas are limited.
Pricing:
ChowNow Direct is a ChowNow Direct product priced annually at $139. Each ChowNow delivery will cost the restaurant as well as the customer a “flex cost” of 3.99 that restaurant owners have the choice to pass on to the customer.
GrubHub
GrubHub is focused on providing the flexibility of delivery to restaurants. The app will allow you to transform your restaurant’s kitchen into a virtual eatery, also known as the ghost kitchen.
Pros:
- An order management system that works with specific restaurants’ POS systems.
- Additional delivery options can expand your restaurant’s reach as well as the number of customers you can serve.
- Profits can be maximized by turning your restaurant’s kitchen into an online restaurant.
Cons:
- GrubHub’s acquisitions created a vast network of restaurants. They have created a competitive market.
- GrubHub’s delivery and marketing services provide individual solutions.
Pricing:
GrubHub offers restaurant partners a commission of 5%-20% on delivery and pickup orders. The marketing services they offer cost $40 per month.
Seamless
Seamless is operated by GrubHub, an independent app, marketplace, and branding.
Pros:
- GrubHub offers an entire range of flexible delivery options for restaurants.
- Brand recognition and delivery have been expanded in some cities.
- Seamless can be useful if your audience is already familiar with the application.
Cons:
- Brand recognition is lower outside of cities with large populations.
- With all GrubHub partners able to access the Seamless marketplace, it takes more work to stand out.
Pricing:
Seamless’ pricing structure is the same as GrubHub, which offers restaurant partners the same commission of 5%-20% on delivery orders and pickups.
Delivery.com
Delivering solutions to food, laundry, and groceries along with liquor delivery, Delivery.com created an extensive market and network. Many offices place food orders through Delivery.com, and it is the ideal choice for restaurants that can manage regular catering orders.
Pros:
- Delivery.com boasts massive users, with more than three million people.
- Food and beverage delivery from offices to markets and other food delivery services for B2B.
- A national network of restaurant drivers and partners.
Cons:
- There needs to be more brand recognition in comparison to other solutions.
- Delivery.com is not able to offer POS integration to restaurants.
- The app competes with supermarkets, restaurants, and even markets on the Delivery.com application.
Pricing:
Delivery.com offers a variety of pricing options for restaurants. The average commission is about 15 percent per transaction. The website also claims that they charge restaurants no delivery fees.
ASAP Deliver Dudes, Bite Squad & Waitr
Waitr expands and redesigns its brand into ASAP products. It now includes Delivery Dudes and Bite Squad, all available in cities across certain Southern and Midwestern states.
Pros:
- A trust of a distribution network with a delivery driver backs all Powered By ASAP Products.
- Delivery solutions that are full-service for restaurants that favour a hands-off approach.
- Brand recognition and an extensive market for high-quality restaurants are growing in some cities.
Cons:
- Only limited to select locations within the U.S.
- A lesser brand recognition than major delivery brands.
- There is no POS Integration for Restaurants, which could make it difficult to fulfill orders.
Pricing:
All the ASAP delivery companies offer prices depending on the restaurant’s needs. However, the company charges restaurants an average of 15% commission on delivery orders.
The Best overall delivery app for 2023 Toast TakeOut
Toast Takeout offers a simplified delivery service to restaurants in the enterprise at the lowest cost possible with no commissions on orders. Toast Takeout is a great food delivery app that can focus on efficiency in your labor because orders made by guests through Toast TakeOut are delivered directly to your kitchen printer KDS or your order approval screen right from the Toast POS tablet. Toast POS tablet, which is the best option for your business. This means there is no need for duplicate entries from your staff or more tablets clogging up your counter.
The level of control Toast TakeOut gives restaurant owners allows them to make the best choices regarding their business. Create your restaurant’s online storefront an absolute success using Toast TakeOut’s tools designed with the restaurant’s owners in mind.
